Effective 1 September 2026

1. Who we are

The App is provided by Point Blank Engineering Limited, company number 11639094, of Kemp House, 152-160 City Road, London EC1V 2NX, United Kingdom ("Super Simple", "we", "us"). You can reach us at support@subscriptions.super-simple.co.

2. The App and these terms

1. Supr Bundle & Subscription App ("the App"), lets Shopify merchants sell subscriptions and bundles.
2. By installing or using the App, you ("the Merchant") accept these terms on behalf of the business that owns the store.
3. Our Privacy Policy and our Data Processing Agreement form part of these terms.
4. Shopify's own terms continue to apply to your store and to how apps are installed and billed.

3. Fees

1. The App is currently free, and we take no share of your recurring revenue.
2. If we introduce fees, we will tell you at least 60 days before they apply, by email and in the App. No paid plan applies to you without that notice.
3. Any fees would be billed through Shopify. Shopify's fees and payment processing fees are between you and Shopify.

4. Your responsibilities

1. You keep your store details accurate and your staff accounts secure.
2. You comply with the laws that apply to your store and your subscriptions, including consumer protection, automatic renewal and cancellation rules, pricing, tax and marketing consent.
3. You are responsible for the offers, prices, discounts, cancellation terms and customer messages you set up in the App.
4. You are the controller of your customers' personal data. You give your customers a privacy notice and have a lawful basis for the processing.

5. Acceptable use

You must not:

1. use the App unlawfully, or to sell products Shopify's policies prohibit;
2. try to access another merchant's data, or get around the App's security;
3. reverse engineer the App, except where the law allows it;
4. overload, disrupt or interfere with the App or its infrastructure;
5. resell or sublicense the App.

6. Data and privacy

1. We process personal data as set out in our Privacy Policy. For your customers' data we act as your processor under our Data Processing Agreement.
2. Your store data remains yours. Subscription contracts, customer records and payment methods are held by Shopify.
3. 48 hours after you uninstall, we delete the App's access to your store and redact the personal data we hold. Your App configuration is kept, so your setup is restored if you reinstall.

7. Third-party services

The App runs on Shopify and can connect to services you choose, such as Klaviyo. Those services are governed by their own terms. We are not responsible for their availability, and changes Shopify makes to its platform may change what the App can do.

8. Availability, changes and support

1. We provide the App with reasonable skill and care, but we do not guarantee it will be uninterrupted or error-free.
2. We may add, change or remove features. Where a change removes core functionality you rely on, we will give reasonable notice where we can.
3. Support is available through the in-app chat and support@subscriptions.super-simple.co, on a best-efforts basis with no guaranteed response time.

9. Intellectual property

1. We own the App, its software, design and documentation. While the App is installed, you have a non-exclusive, non-transferable right to use it for your store.
2. You keep all rights in your content, and allow us to use it only to provide the App.
3. If you send us feedback or suggestions, we may use them without any obligation to you.

10. Warranties and liability

1. To the extent the law allows, the App is provided "as is", without warranties beyond those in these terms.
2. We are not liable for indirect or consequential loss, or for loss of profit, revenue, goodwill or data.
3. Our total liability in any 12-month period is limited to the fees you paid us in that period.
4. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow to be limited.

11. Indemnity

You will indemnify us against third-party claims arising from your products, your dealings with your customers, or your breach of these terms or the law.

12. Term and termination

1. These terms apply from when you install the App until you uninstall it.
2. You can uninstall at any time. We may suspend or end your use of the App with notice if you materially breach these terms, or immediately where the law or Shopify requires it or to prevent harm.
3. When you uninstall, active and paused subscriptions are marked as failed and the App stops billing them. You can reinstate them if you reinstall.
4. Sections 6, 9, 10, 11 and 14 continue after these terms end.

13. Changes to these terms

We will publish updated terms at super-simple.co and tell you by email or in the App at least 30 days before a material change takes effect. Continuing to use the App after that date means you accept the change.

14. Governing law

These terms are governed by the law of England and Wales, and its courts have exclusive jurisdiction.

15. Contact

support@subscriptions.super-simple.co, or by post to: